Frank ServiceDesk
LiveCustomer intake, booking, staff job handling, diagnostics, quote approval, invoice flow and repair status tracking are implemented as a working operations product.
Open systemOperational proof
The platform thesis is simple: conversations should become controlled workflows, approvals, records and accountable action.
Customer intake, booking, staff job handling, diagnostics, quote approval, invoice flow and repair status tracking are implemented as a working operations product.
Open systemOpenWA is connected through a signed webhook bridge, proving that assistant events can move through real communication infrastructure with controlled routing.
Open systemThe first-party platform surface includes health, memory, governance and approval concepts that turn capability into something reviewable.
A property inspection and operations application has been staged on the VPS, pending DNS completion and further production hardening.
Workflow pattern
FrankAI is strongest when the assistant does not merely answer. It turns intent into structured work that can be reviewed, actioned and audited.
Conversation or intake captures the request without asking for passwords or unnecessary private material.
Frank structures the issue into risk, priority, recommended next step and operational record.
A human operator reviews the record, assigns work, requests approval or rejects unsafe action.
The system preserves status, notes, decisions and customer-visible progress.
Readiness register
First-party public site, governance pages, ServiceDesk MVP and messaging bridge.
Frank Dispatch approval flow, Inspect Pro deployment, memory search and platform console.
Broad autonomous action, unreviewed outbound communication and unrestricted mailbox ingestion.
Case-study screenshots, public roadmap, production database migration and incident response policy.
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