Frank ServiceDesk
A service workflow pilot covering customer intake, bookings, job handling, quotes and progress tracking.
Overview
What the work is for
ServiceDesk tests a practical operations flow for repair and service work. Its public surface and implemented workflow support pilot status; broader production and customer claims are intentionally withheld.
Implemented direction
Capabilities represented
- Customer intake and booking workflow
- Job status and diagnostic records
- Quote and approval flow
- Customer-visible progress tracking
Evidence basis
Why this appears in the portfolio
The public MVP is deployed and its own interface identifies the implemented service workflow and remaining scaffolded areas.
Open ServiceDeskNeed a governed system built around a real operational problem?
Discuss the work